Your Magic Bullet – Emotional Intelligence

  • Wednesday, June 15, 2022
  • 2:00 PM - 3:00 PM
  • Webinar


  • You must be logged into your OSSA member account to register for free.

Registration is closed


FREE to OSSA Members

$25 for Non-Member Guests 

Submitted for 1.0 CE Credit Hours, ASA, NAPS, SHRM


If search and staffing skills and techniques are the tools of our industry, the engine that runs them is Emotional Intelligence or EQ. EQ has been defined as “the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions, and label them appropriately, and to use emotional information to guide thinking and behavior.”

This session is designed to start to equip you with tools and trust-based behaviors to drive greater awareness of yourself and of others, including candidates, clients, and your own teammates. Why is this so essential? 92% of all professional and personal failures are EQ based. Everyone has their own unique approach and style, but there will be times when we need to adjust that style to suit the client, the candidate and even individual team members.  This is not an easy task.

Emotional Intelligence takes you on a journey to a clearer understanding of how you and your team become more unified by being more emotionally aware. The results are increased buy-in from clients, candidates and team members, greater accountability, and a deeper understanding of not just important work – but important people doing important work. Moreover, these attributes of Emotional Intelligence will enable you to better influence others who do not directly report to you including clients and candidates. 

Participants will be able to answer these critical questions:

  • How Do I Develop Self Awareness and Challenge My Paradigms?
  • What Are Blind Spots in Judgement and How Do We Recognize Them?
  • How Do We Begin to Build Trust Based Behaviors?
  • How Can I Better Manage My Priorities vs Others’ Priorities?
  • Are My Over Extended Behaviors Limiting Me?


Rob Mosley is a Managing Partner for Next Level Exchange, a global learning collaborative dedicated to the Executive Search and Staffing Industry. Rob comes from MRINetwork™ Corporate where he served as the Chief Learning Officer, responsible for all training and sales development of more than 1,100 offices worldwide.

Previously Rob was with the Acclivus Corporation, an international performance development company. He has facilitated the Acclivus curriculum on six continents and is part of the Acclivus team responsible for global relationships with companies as diverse as Dell Inc., Accenture, Hitachi Vantara, KPMG Consulting, NASDAQ, Hewlett Packard Enterprise, Marsh & McLennan, Recruit Holdings Ltd, Japan, FiServ, Shell Energy, and Comcast/NBC Universal. Rob is currently a licensed master facilitator for Acclivus Train the Trainer programs worldwide.

Rob’s knowledge of the Executive Search and Staffing industries comes from 12 years with both Merritt Hawkins and Associates, and its subsidiary Staffcare, all now part of AMN Healthcare. Rob served as Vice President of Corporate Business Development.

He is a licensed facilitator for Stephen Covey’s The 7 Habits of Highly Effective People and Patrick Lencioni’s The Five Dysfunctions of a Team. Rob holds master certifications in Consultative Selling, Performance Coaching, Advanced Sales Negotiation, Team Effectiveness, and Major Account Planning & Strategy. Additionally, Rob is a licensed practitioner for Lumina Learning, a global psychometric suite of development tools specializing in organizational transformation.

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